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Hanser Fachbuch
Gabriele Josiger |
| Original language | |
| German | |
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Battle Field Workplace
The Practical Book of Conflict Management in Companies
Conflicts produce lots of disruption and poison human relations. This book shows how to prevent this from happening.
In order to solve a problem, the issue at hand must first be understood. Only if the nature and consequences of a conflict and the own role in it is understood is it possible to exit the problem area. The next step will be the solution of the corol-lary problems.
- This book presents methods of conflict management and a guide for resolution
- The text provides case studies to show various ways of conflict resolution
- It teaches how conflicts develop and how to avoid them
- Recognize, read and feel body language in conflict situations
- Protect human interactions by addressing hurtful behavior
- Empathize the various roles of the conflicting parties
- Practical advice for immediate application.
Use this book as a guide to rehabilitate a poisonous atmosphere to a healthy workplace.
“Disruptions do not go away by themselves. You must show them the way out.” AnkeSommer
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Book
Published 2019-02-01 by Hanser , ISBN: 9783446458727 Main content page count: 240 Pages ISBN: 9783446458727 |