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Mohrbooks Literary Agency
Sebastian Ritscher
Original language
English
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THE AUTOMATIC CUSTOMER

John Warrillow

Creating a Subscription Business in Any Industry

The Automatic Customer takes a look at how smart companies can use subscriptions to win customers, increase cash flow, and ignite growth.
In THE AUTOMATIC CUSTOMER, Warrillow explains the importance and persistence of the new subscription economy and offers nine subscription models that can transform any traditional business into a recurring revenue engine, including:
• The Content Pay Wall Model: Offers access to highly specialized, high-quality information that keeps changing over time. The Wall Street Journal and the Financial Times were pioneers in recognizing that the public would pay for good content; smaller specialized services like My-Turn also use it.
• The All-You-Can-Eat Library Model: Offers unlimited access to a warehouse of value. Like any library, you’ll never consume all of the information available, but the scope of accessible content will always provide for something you like. Think Netflix and Spotify.
• The Private Club Model: Offers something of limited supply for affluent consumers. The value in this model is in who you meet rather than what you get. If customers want access to something truly rare, like a high-profile networking group or an exclusive members-only golf club, the only way they can access it is by entering into a long-term relationship.

The subscription model isn’t just for technology businesses. Warrillow provides the comprehensive toolkit necessary for any business to thrive by creating a recurring revenue stream.

John Warrillow is the founder of a subscription-based company called TheSellabilityScore.com, the world’s leading cloud-based assessment tool for growing companies. In 1997, He founded Warrillow & Co., a subscription-based research business dedicated to understanding the motivations and idiosyncrasies of the business owner. He is the author of Built to Sell.
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Book

Published 2015-02-01 by Portfolio

Book

Published 2015-02-01 by Portfolio

Comments

Whether your business is exploding or stuck in a rut, there’s something you can learn from John Warrillow in this book. Read, apply, and watch your bank deposits grow every month.

Full of valuable advice that will smooth the way for more predictable income, this book will help ease the transition to a subscription model. Read more...

By page 40, The Automatic Customer will have you fundamentally reexamining your entire business. This is a brilliantly made case for why subscription revenue should be a part of every company. Highly recommended!

all online reviews

In this fantastic book, John Warrillow provides a clear path to turning your company from one that needs to start from scratch every month to one in which your work and, most important, your results, are predictable. If you want to build a business with a very healthy bottom line and extremely well-served customers, this book is an invaluable resource.

It’s rare that a book is able to have such a universal, immediate, and profound impact on the strategy of almost every business okay, every business. Warrillow’s case for adding a recurring revenue stream to your business model is convincing and he shows you nine ways to do it, as well as how to navigate the potential pitfalls.

The Holy Grail in business today is the eternally loyal customer. The Automatic Customer is your blueprint for building a business that generates profit over and over again.

UK: Portfolio UK,Chinese (Complex) to Leeds Publishing Co., Chinese (Simplified) to Beijing Mediatime Books Co., Russian to Mann, Ivanov & Ferber Publishers